Incident lors de l'enregistrement d'une page

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Incident lors de l'enregistrement d'une page

lewil84
Bonjour,

Que ce soit à partir du modèle de page "vide" fourni dans le XWiki ou sur un modèle de page créé au préalable, après avoir coller une image ou insérer une image, il arrive que par moment voir systématiquement que la phase d'enregistrement ne se déroule pas ou m'indique un message d'erreur du style "Bad gateway" ou "servee not responding".

Merci pour votre aide

Cordialement

lewil84
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Re: Incident lors de l'enregistrement d'une page

lewil84
Hello,

Whether it is from the model of "empty" page supplied in the XWiki or on a model of page created beforehand, having to stick an image or having to insert an image, it happens that by moment to see systematically that the phase of recording does not take place or indicates me an error message of the style " Bad gateway " or " servee not responding ".

Thank you for your help(assistant)

Cordially
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Re: Incident lors de l'enregistrement d'une page

Clemens Klein-Robbenhaar
Hi Lewil,

 the error message "Bad gateway" does not come from XWiki directly,
but from some other Server in between.

 Can you tell us more about your setup? Is there another Server running in front of XWiki,
like an Apache Web Server or NginX ?

Does the problem go away if you save the page first, and then upload/insert the image?

Cheers
Clemens

> Hello,
>
> Whether it is from the model of "empty" page supplied in the XWiki or on a
> model of page created beforehand, having to stick an image or having to
> insert an image, it happens that by moment to see systematically that the
> phase of recording does not take place or indicates me an error message of
> the style " Bad gateway " or " servee not responding ".
>
> Thank you for your help(assistant)
>
> Cordially
>
>
>
> --
> View this message in context: http://xwiki.475771.n2.nabble.com/Incident-lors-de-l-enregistrement-d-une-page-tp7600034p7600035.html
> Sent from the XWiki- Users mailing list archive at Nabble.com.
> _______________________________________________
> users mailing list
> [hidden email]
> http://lists.xwiki.org/mailman/listinfo/users
>
_______________________________________________
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[hidden email]
http://lists.xwiki.org/mailman/listinfo/users
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Re: Incident lors de l'enregistrement d'une page

lewil84
Hello clemens,

Thank you for your return,

My xwiki rose with a waiter(server) of typae presentation(display) Apache / application waiter(server) typifies Apache and a data server.

Xwiki has the version 5.4.7

During my last test, I can insert images via the text editor WYSIWYG but if I want to insert images copy/to stick randomly I cannot register(record) any more. AND it in spite of a protection(saving) in every insertion of images.

Cordially

Wilfrid
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Re: Incident lors de l'enregistrement d'une page

Clemens Klein-Robbenhaar
Hello Wilfrid,

 can you try to upload images from the "normal" view.
There is a tab "Attachments" ("Pièces Jointes") at the bottom, right to the comments ("Commentaires")
Does this give the same error?

Aside of that the XWiki version is a bit old. Is there any chance to update to a newer version?
(I remember there have been issues with the WYSIWYG Editor and Files with non-ASCII filenames, but I forgot if your version might be affected)

Finally it might be that the server that XWiki is running on (Jetty? Tomcat?) is configured to reject "too large" file uploads,
though usually images should be small enough that is this no problem.

To test this hypothesis, can you try to upload a very small image (some icon or the like) and see if it is the same error?

Clemens


----- Ursprüngliche Nachricht -----
Von: Lewil84
Am:  Thursday, 23.06.2016, 09:52
An: Xwiki Users
Betreff: Re: [xwiki-users] Incident lors de l'enregistrement d'une page


> Hello clemens,
>
> Thank you for your return,
>
> My xwiki rose with a waiter(server) of typae presentation(display) Apache /
> application waiter(server) typifies Apache and a data server.
>
> Xwiki has the version 5.4.7
>
> During my last test, I can insert images via the text editor WYSIWYG but if
> I want to insert images copy/to stick randomly I cannot register(record) any
> more. AND it in spite of a protection(saving) in every insertion of images.
>
> Cordially
>
> Wilfrid
>
>
>
> --
> View this message in context: http://xwiki.475771.n2.nabble.com/Incident-lors-de-l-enregistrement-d-une-page-tp7600034p7600068.html
> Sent from the XWiki- Users mailing list archive at Nabble.com.
> _______________________________________________
> users mailing list
> [hidden email]
> http://lists.xwiki.org/mailman/listinfo/users
>

mit freundlichen Grüßen
Clemens Klein-Robbenhaar

--
Clemens Klein-Robbenhaar
Software Development
EsPresto AG
Breite Str. 30-31
10178 Berlin/Germany
Tel: +49.(0)30.90 226.763
Fax: +49.(0)30.90 226.760
[hidden email]
www.espresto.de

HRB 77554 B - Berlin-Charlottenburg
Vorstand: Maya Biersack, Peter Biersack
Vorsitzender des Aufsichtsrats: Dipl.-Wirtsch.-Ing. Winfried Weber
Zertifiziert nach ISO 9001:2008
_______________________________________________
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Re: Incident lors de l'enregistrement d'une page

lewil84
Hello clemens,

The version adorned me so a little bit obsolete.

The structure is the following one:

Waiter(Server) of presentation(display) is a waiter(server) typify APACHE
Application waiter(server) is a waiter(server) typifies TOMCAT
Data server.

It seems that the waiter(server) of presentation(display) has a timeout about 5minutes while the application waiter(server) has no it.

Here are the made tests:

· Insertion of image via one to copy / stick: at the end of some images (random)((unpredictable)), I cannot registered(recorded) and am obliged to cancel my action(share) and there the error message indicate the fact that he cannot join(contact) him(it).
· To my document I joined(contacted) it 14 images at one time then I have them to insert into the document individually or by prize(lot) of two or three images and positive result(profit) · Also insertion via the text editor WYSIWYG And positive result.

What is disturbing it is that the document which holds of the text as well as 14 images, I can make one to copy to stick of the whole document and that the recording takes place correctly but to the second to copy to stick, there that jams. As seen previously fact of copying to stick the images one by one these 14 images with recording on every insertion, and well it blocks earlier.

Thank you

Cordially

Wilfrid
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Re: Incident lors de l'enregistrement d'une page

mabro
Dear Wilfrid,

Although your question is addressed to Clemens, I - and many users of the mailinglist will hopefully agree with me - try to learn as much as I can about XWiki from the questions asked by other users. That's why the language of this mailing list - and all other XWiki-communication on the website, XWiki-Jira and Github - is in English.

That being said, most of us - including the majority of the XWiki-team - are non-native speakers in English (I'm not a member of the team, but a grateful user and supporter of XWiki and I'm native in Dutch). In my opinion, we all need to contribute to XWiki and each contribution starts with using one language, whether it's a question on the mailing list, the code of a new component or a translation. That one language is English. Your contribution (a question on the mailing list) seems to be the product of a question in your native language (french), translated by a bot (Google Translate?). Unfortunately, the result of that automated translation is pretty much useless.

So could you please, pretty please, put in the same effort we all do, by asking your questions in English - and not use a translation-bot - so we can all learn from your question and the answer(s) provided by members of this mailing list?

Thank you!

Mark
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Re: Incident lors de l'enregistrement d'une page

Clemens Klein-Robbenhaar
In reply to this post by lewil84
 Hi Wilfrid,

 I am not ignoring you, I am just puzzled by the problem (that I can not reproduce) :(

Something is wrong with the application server, or the communication between the application server and the apache frontend server.

Do you have access to the log files of the application server?
They might contain some error messages why the apache sees a "Bad gateway", or, well, just any other hint.

Clemens

> Hello clemens,
>
> The version adorned me so a little bit obsolete.
>
> The structure is the following one:
>
> Waiter(Server) of presentation(display) is a waiter(server) typify APACHE
> Application waiter(server) is a waiter(server) typifies TOMCAT
> Data server.
>
> It seems that the waiter(server) of presentation(display) has a timeout
> about 5minutes while the application waiter(server) has no it.
>
> Here are the made tests:
>
> · Insertion of image via one to copy / stick: at the end of some images
> (random)((unpredictable)), I cannot registered(recorded) and am obliged to
> cancel my action(share) and there the error message indicate the fact that
> he cannot join(contact) him(it).
> · To my document I joined(contacted) it 14 images at one time then I have
> them to insert into the document individually or by prize(lot) of two or
> three images and positive result(profit) · Also insertion via the text
> editor WYSIWYG And positive result.
>
> What is disturbing it is that the document which holds of the text as well
> as 14 images, I can make one to copy to stick of the whole document and that
> the recording takes place correctly but to the second to copy to stick,
> there that jams. As seen previously fact of copying to stick the images one
> by one these 14 images with recording on every insertion, and well it blocks
> earlier.
>
> Thank you
>
> Cordially
>
> Wilfrid
>
>
>
> --
> View this message in context: http://xwiki.475771.n2.nabble.com/Incident-lors-de-l-enregistrement-d-une-page-tp7600034p7600105.html
> Sent from the XWiki- Users mailing list archive at Nabble.com.
> _______________________________________________
> users mailing list
> [hidden email]
> http://lists.xwiki.org/mailman/listinfo/users
>
_______________________________________________
users mailing list
[hidden email]
http://lists.xwiki.org/mailman/listinfo/users
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Re: Incident lors de l'enregistrement d'une page

lewil84
Hello clemens,

Saddened for this approximate English, I pass unfortunately by a translator.

With a colleague, we checked the LOGS but those this are empty by configuration.

I am going to stay on this report and if as is we leave on a use of Xwiki, in this case a search for finer breakdown will be implemented.

I keep this open subject and if we have the answer then I would return above.

Thank you to have guided me in the analysis of my incident.

Cordially

Wilfrid